Scheduling Problem for Call Center Operators Full article

Journal	Journal of Applied and Industrial Mathematics ISSN: 1990-4789 , E-ISSN: 1990-4797
Output data	Year: 2023, Volume: 17, Number: 2, Pages: 296-306 Pages count : 11 DOI: 10.1134/s1990478923020084
Tags	call center, integer linear programming, genetic algorithm, computational complexity
Authors	Eremeev Anton V. 1 , Sakhno Maxim A. 1
Affiliations	1 Sobolev Institute of Mathematics, Omsk, Russia

Funding (1)

1

Russian Science Foundation

21-41-09017